About Sadie Thornton

Technology Consultant & Field Services Professional

Years of hands-on experience delivering IT solutions across industries, from enterprise banking to retail operations, with a proven track record of over 1,000 successful work orders.

Sadie Thornton standing at desk

Professional Background

With years of experience in technology consulting and field services, I've worked with some of the most recognizable names across multiple industries. My journey has taken me from enterprise banking institutions to luxury retailers, from manufacturing facilities to healthcare providers.

Previously operating as Sadie the Tech Lady, I've rebranded to Support Stack Systems to better reflect the comprehensive, foundation-first approach I bring to every client engagement. The name changed, but the commitment to excellence remains the same.

Field Services Expertise

Windows Device Support & Deployment
Point of Sale Systems
Networking & Infrastructure
Hardware Break/Fix
Desktop Support & Migrations
Printer & Kiosk Support

Current Focus

Data Architecture & Knowledge Graphs
Business Process Automation
AI Implementation & Integration
MVP Development
Technology Stack Audits
E-commerce Solutions

Experience Highlights

200+

Enterprise Clients Served

150+

MSP Partnerships

1,000+

Work Orders Completed

🏢Past Client Work

Delivered technology solutions across banking, retail, insurance, manufacturing, law offices, and many more industries

  • • 33 Banking & Financial Institutions
  • • 56 Retail & Luxury Operations
  • • 14 Manufacturing & Construction Companies
  • • 9 Insurance & Healthcare Providers
  • • Multiple Law Offices & Professional Services

🤝Past MSP & Staffing Partnerships

Successfully partnered with MSPs and staffing agencies nationwide, completing over 1,000 work orders

  • • PIVITAL - 76 work orders
  • • AVT Technology Solutions - 73 work orders
  • • ClearCaptions Inside Sales - 66 work orders
  • • Essintial - 51 work orders
  • • Pomeroy - 45 work orders

Why Support Stack Systems?

The rebrand from Sadie the Tech Lady to Support Stack Systems reflects an evolution in focus. While I still handle field services and troubleshooting, my primary passion now lies in helping businesses build the right technology foundation from the ground up.

Too many businesses are suffering from "garbage in, garbage out" problems. They've invested in tools and systems without first establishing clean data architecture. That's where I come in—fixing the foundation before building anything on top of it.

Let's Work Together

From quick fixes to comprehensive technology transformations, I bring experience you can trust.