Managed IT

Stop losing hours to IT chaos

Devices that won't update. Backups you're not sure ran. Passwords shared in Slack. Help desk tickets nobody's answering. Managed IT fixes all of it — and keeps it fixed so your team stops being the IT department.

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Why it matters

A stable environment makes every other service faster, safer, and easier to support.

The quickest way to know if you need this

Take the 5-minute StackAudit. It shows you exactly which parts of managed it fit your business — no guessing, no sales call required.

You're here because

Sound familiar?

Your team loses hours every week to IT problems that should just work

You're not sure your backups would actually restore if you needed them

New hire onboarding takes days because nobody wrote down the setup steps

Passwords get shared in Slack, on sticky notes, in a spreadsheet somewhere

When something breaks you scramble to remember who to call — or you call nobody and limp along

What you actually need

Here's what that looks like

A real help desk that responds in hours, not days

Standardized device setup so every laptop looks and works the same

Automated backups that actually get tested — not just scheduled and forgotten

Patching and updates that happen without anyone thinking about them

Clean onboarding and offboarding so accounts don't linger after someone leaves

One place to see every device, every user, and every license you're paying for

Who this is for

5–50 person teams that outgrew 'my cousin handles IT'
Businesses that had a breach, a close call, or a cyber-insurance questionnaire they couldn't answer
Companies where the owner has been the default IT person and wants to stop
Teams with mixed Mac + Windows environments that need consistency

Who this isn't for

Teams with a full in-house IT staff already (we can augment, not replace)
Solo operators with a single laptop (too small to benefit)

Not sure if this fits? The StackAudit will tell you straight — we'd rather send you somewhere better than sell you something that doesn't fit.

What's included

The work we actually do

Each piece here is a building block. The StackAudit tells you which ones your business actually needs — we don't sell you the whole menu.

Managed IT Baseline

Foundational managed IT support covering device hygiene, patching, monitoring, backups, and day-to-day support operations.

Reduce support backlog

Standardize endpoint management

Improve backup and patch coverage

Create a cleaner baseline for future stack blocks

Common questions

What people ask before the audit

Will you replace our current IT person?

Usually we work alongside them. Sometimes we take over entirely. The audit tells you which makes sense for your situation.

Do you support Windows and Mac?

Yes. Most of our clients run mixed environments and we handle both without treating one like a second-class citizen.

How fast do you respond to tickets?

Critical issues within 30 minutes during business hours. Everything else within 4 hours. After-hours coverage is available on higher tiers.

What if we're already locked into another vendor?

We do migrations. The audit will tell you whether it's worth the switch or whether you should ride out your current contract first.

Quick Audit · 5 minutes · Free

Find out if managed it is what you actually need

The StackAudit takes 5 minutes and shows you exactly which parts of managed it fit your business — plus every other pillar you might be missing. No sales call, no pressure, no generic recommendations.

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