Frequently asked
Short answers about Support Stack Systems, StackAudit, pricing, privacy, and integrations.
What is Support Stack Systems?
Support Stack Systems is a Vermont-based technology firm that audits, stabilizes, secures, and automates growing businesses. We start with a diagnostic called StackAudit and progress into managed IT, security, AI automation, or private infrastructure.
What does StackAudit do?
StackAudit reviews your IT environment, scores your readiness across IT, security, and automation, lists the gaps in priority order, and produces a cost-modeled systems blueprint with a PDF report. The full audit is a one-time $200.
How much does StackAudit cost?
The full StackAudit is a one-time $200. Further service packages (managed IT, security programs, AI agent builds) are quoted from the audit output.
Where is Support Stack Systems located?
145 Pine Haven Shores Road, Suite A5014, Shelburne, Vermont 05482. We serve clients nationwide.
Who founded Support Stack Systems?
Sadiqa "Sadie" Thornton, who has completed more than 1,000 IT work orders across banking, retail, manufacturing, healthcare, and legal sectors.
Does StackAudit connect to my bank account?
Only if you opt in. StackAudit uses Plaid to detect recurring software subscription charges. Plaid access tokens are wrapped with AES-256-GCM before storage, and you can disconnect at any time.
How is my data protected?
TLS 1.2+ in transit, AES-256 at rest, application-layer AES-256-GCM on Plaid tokens, MFA on all administrative accounts, and a published Privacy Policy and sub-processor list at /privacy and /subprocessors.
Can I delete my data?
Yes. Every user can delete their account from Settings. Deletion removes your records from Auth0 and Supabase and revokes any connected Plaid item upstream.